Securus Technologies keeps rates low, prevents recidivism

Securus Technologies, the leading inmate communications provider in the United States, has long been at the forefront of crating technologies that helped guards and administrators of the nation’s prisons prevent and fight crime.


One of these innovative tools is the company’s technology known as Location Based Services. This system allows corrections officers to track the location to which all phone calls originating in the prison are being made. Location Based Services can be programmed to automatically notify the on-duty corrections officer whenever a call is placed to a telephone that has been previously flagged as at risk for criminal activity. It can also alert officers when suspicious calls are placed, for example, to geographic areas within the immediate vicinity of the prison itself. Such phone calls have frequently been highly correlated with criminal activities, such as the passing of contraband and escape attempts.


Another incredible feature of the Location Based Services technology is its ability to positively identify all parties taking place on any communications device within the prison. All inmates are introduced into the system, using biometric voice recognition developed by the Department of Defense. This means that whenever an inmate makes a phone call, he will be instantly identified within the system. The same biometric means of identification can also be used to identify any third parties to whom inmates are placing calls, who have been identified as possible criminals or at-risk parties for criminal activity or violation of prison protocols.


In addition to this, the technology is capable of transcribing all communications taking place within the prison. This ultra-accurate transcription service is then parsed in real-time by the system, looking for any anomalous conversations, strange speech patterns or the use of code words that may indicate some type of criminal conspiracy.




Top Leadership at InnovaCare Health

InnovaCare Health provides services in managed healthcare. The company offers quality health care to its members through the creation of sustainable managed care models. InnovaCare Health redefines healthcare management in order to fulfill the challenges experienced in the current challenging healthcare environment. InnovaCare Health controls two Medicaid plans in Puerto Rico’s GHP (Government Health Plan). The vision of InnovaCare is to create stronger relationships between the patient and the provider. The sustainable models in healthcare set up by InnovaCare and its subsidiaries are cost-effective, coordinated, quality-driven, and innovative. The company understands that there has to be corporate integrity and skilled leadership in order to grow as an organization.

Richard Shinto serves as the CEO and President of InnovaCare Health. He is in charge of overseeing the implementation of the company’s strategic goals and decision making. Richard worked at Aveta Inc. where he was the CEO and President before joining InnovaCare. He also served in the company’s management team. Richard has worked in the clinical and operational healthcare for over twenty years. Rick Shinto has acquired massive experience and skills. Richard Shinto worked at NAMM California as the Chief Medical Officer before going to work at Aveta Inc. He previously worked at Medical Pathways Management Company where he served as the Chief Medical Officer and Chief Operating Officer. Richard Shinto also worked at Medical management for MedPartners and Cal Optima Health Plan where he held different positions. Richard started his medical career as a pulmonologist and internist. Richard is an author. He has a BS that he earned from the University of California, Irvine and Medical Degree that he received from the State University of New York. He also went to the University of Redlands where he got his MBA.

Penelope Kokkinides serves as the Chief Administrative Officer at InnovaCare. Penelope worked as the Chief Operating Officer at the company before assuming this position. Read more about Rick Shinto at

Penelope served as the Chief Operating Officer at Aveta Inc. and also as the Vice President of Clinical Operations. Penelope has worked in the healthcare sector for over 20 years. She is specialized in managed care and government programs. Penelope is known for her vast expertise and knowledge in clinical programs and managed healthcare processes. Penelope is responsible for the company’s strategic direction and overall management of managed care at InnovaCare Health. Penelope attended Binghamton University where she earned a Bachelor’s Degree in Classical languages and Biological Sciences. Penelope also holds a postgraduate degree in Social Work which she got from New York University.

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